Your favorite feature on Amazon Prime Video, the ‘Continue Watching’ list, has mysteriously disappeared. You’re left wondering where it went and why you can no longer find it. Don’t worry, we’ve got you covered. In this article, we’ll explore why your ‘Continue Watching’ list may have vanished and what you can do to resolve this issue.
Is My Prime Video App Up to Date?
Before we dive into the reasons behind the disappearance of your ‘Continue Watching‘ list, let’s make sure your Prime Video app is up to date. It’s always a good idea to keep your streaming apps updated to ensure optimal performance and the latest features. Simply check for app updates on your device and install any available updates. This might help prevent many issues, including the disappearance of your ‘Continue Watching’ list.
Possible Reasons for the Disappearance
There could be several reasons why your ‘Continue Watching‘ list is no longer visible. Let’s explore some possible explanations:
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Technical Glitch: Occasionally, technical glitches can occur that cause certain features, including the ‘Continue Watching’ list, to disappear temporarily. These issues are typically resolved quickly, so there’s no need to panic. Simply wait for the glitch to be resolved, or try restarting your device and relaunching the Prime Video app.
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Changes to Prime Video Interface: Amazon Prime Video periodically updates its user interface to enhance user experience and introduce new features. It’s possible that the layout of the app has changed, resulting in the ‘Continue Watching’ list being moved or reorganized. Take a closer look at the app’s interface to see if you can locate the ‘Continue Watching’ section in a different location.
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Account Settings: Check your account settings to ensure that the ‘Continue Watching’ feature is enabled. It’s possible that you accidentally disabled this feature, causing the list to disappear. Navigate to your account settings on the Prime Video website or app and make sure the ‘Continue Watching’ feature is toggled on.
Troubleshooting Steps
If none of the above reasons explain the disappearance of your ‘Continue Watching’ list, try the following troubleshooting steps:
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Clear App Cache: Clearing the cache of the Prime Video app on your device can help resolve minor issues. Go to your device’s settings, find the Prime Video app, and clear its cache. Then relaunch the app and check if the ‘Continue Watching’ list reappears.
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Log Out and Log In Again: Sometimes, signing out of your Prime Video account and signing back in can resolve certain issues. Try logging out of your account and then log in again to see if the ‘Continue Watching’ list returns.
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Contact Amazon Customer Support: If all else fails, reach out to Amazon Customer Support for further assistance. They have dedicated support teams that can help troubleshoot the issue and provide personalized solutions.
Conclusion
In conclusion, the disappearance of your ‘Continue Watching’ list on Amazon Prime Video can be frustrating, but it’s not necessarily a permanent problem. Ensure that your Prime Video app is up to date, check your account settings, and try the troubleshooting steps mentioned above. If the issue persists, don’t hesitate to contact Amazon Customer Support for additional help.
Remember, Prime Video offers a wide range of exciting content, from movies to TV shows, so don’t let the temporary absence of your ‘Continue Watching’ list dampen your streaming experience.
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This concludes our article on what happened to continue watching on Amazon Prime. We hope this guide has helped you understand the possible reasons for the disappearance of your ‘Continue Watching’ list and provided you with useful troubleshooting steps. Happy streaming!
