Exception #180 is a common playback error experienced by many Amazon Music users. Whether you are using the free version or have a Prime Music subscription, encountering this error can be frustrating. In this article, we will explore what this exception means and provide you with the ultimate fix to get your Amazon Music up and running smoothly again.
What is Exception #180 in Amazon Music?
Exception #180 is a type of playback error that occurs when the digital license for your Prime Music expires and needs to be renewed. This error can prevent you from playing any songs or accessing your music library on Amazon Music. It serves as an indication that your subscription or free trial has ended, and you need to take action to continue enjoying the music streaming service.
Why Does Exception #180 Happen?
Exception #180 primarily occurs when the licensing information associated with your Amazon Music account expires. This can happen due to various reasons, including:
- Expired Prime membership: If you have a Prime Music subscription and your Prime membership lapses or is not renewed, the licensing information becomes invalid, triggering Exception #180.
- Expired Prime Music trial: Amazon offers a free trial of Prime Music for a limited time. Once the trial period ends, you will need to subscribe to continue accessing the service. Failure to do so will result in the expiration of the licensing information and the emergence of Exception #180.
- Connectivity issues: In some cases, Exception #180 may occur due to connectivity issues. If your device is not connected to the internet, Amazon Music cannot verify and renew the licensing information, leading to the playback error.
How to Resolve Exception #180 Amazon Music Error?
To resolve the Exception #180 error on Amazon Music, follow the steps below:
- Check your subscription status: If you have a Prime Music subscription, ensure that your Prime membership is active and up to date. Visit the Amazon website and navigate to the “Your Account” section to review and renew your subscription if needed.
- Renew your Prime Music trial: If you are using the free trial of Prime Music and it has expired, consider subscribing to a full membership. Visit the Amazon website and follow the instructions to upgrade your trial to a paid subscription.
- Connect to the internet: Ensure that your device is connected to a stable internet connection. The licensing information requires verification and renewal from Amazon’s servers, which necessitates an active internet connection.
- Restart the Amazon Music app: Close the Amazon Music app on your device and restart it. Sometimes, a simple refresh can resolve minor playback errors like Exception #180.
- Update the Amazon Music app: Ensure that you have the latest version of the Amazon Music app installed on your device. Outdated versions may have compatibility issues that can trigger playback errors. Visit your device’s app store and check for any available updates.
- Clear app cache and data: If the previous steps did not resolve the Exception #180 error, try clearing the cache and data of the Amazon Music app. This can help remove any temporary files or corrupted data that may be causing the issue. Go to your device’s settings, locate the Amazon Music app, and clear its cache and data.
- Reinstall the Amazon Music app: If all else fails, uninstall the Amazon Music app from your device and reinstall it from the app store. This will provide a fresh installation of the app, potentially resolving any underlying issues causing the playback error.
Following these steps should help you resolve the Exception #180 error and restore full functionality to your Amazon Music app. If the issue persists, consider reaching out to Amazon customer support for further assistance.
Recommended Products
As we explore the topic of Amazon Music and the Exception #180 error, it’s essential to highlight some recommended products that can enhance your music streaming experience. These products can complement your Amazon Music subscription and provide an immersive audio experience. Check them out below:
1. Bose QuietComfort 35 II Wireless Bluetooth Headphones
- Brand: Bose
- Price: $299.00
- Description: The Bose QuietComfort 35 II wireless headphones offer unmatched sound quality and comfort. With built-in noise cancellation technology, you can enjoy your favorite music on Amazon Music without any distractions. The headphones provide up to 20 hours of wireless listening and can be paired seamlessly with your device via Bluetooth.
2. Sonos One Gen 2 Smart Speaker
- Brand: Sonos
- Price: $199.00
- Description: The Sonos One Gen 2 smart speaker combines premium audio quality with voice control capabilities. With built-in Amazon Alexa, you can play and control your Amazon Music effortlessly. The Sonos One Gen 2 also supports multi-room streaming, allowing you to create a cohesive audio experience throughout your home.
3. JBL Charge 4 Portable Bluetooth Speaker
- Brand: JBL
- Price: $179.95
- Description: The JBL Charge 4 is a portable Bluetooth speaker that delivers powerful sound and long-lasting battery life. With its rugged design, the speaker is perfect for outdoor adventures or parties. It is also waterproof, making it an ideal companion for poolside or beach listening while enjoying your favorite Amazon Music playlists.
These recommended products can enhance your music listening experience and complement your Amazon Music subscription. Choose the one that suits your preferences and enjoy exceptional audio quality while jamming to your favorite tunes.
Conclusion
Exception #180 in Amazon Music is a playback error that indicates an expired digital license for your Prime Music subscription. By following the steps outlined in this article, you can resolve this error and continue enjoying your favorite music on Amazon Music. Remember to check your subscription status, renew your trial if needed, ensure internet connectivity, and take appropriate troubleshooting actions.
Furthermore, we recommend considering the Bose QuietComfort 35 II wireless headphones, Sonos One Gen 2 smart speaker, or JBL Charge 4 portable Bluetooth speaker to enhance your Amazon Music experience. Choose the product that best suits your needs and elevate your music streaming journey.
Now that you have the ultimate fix for Exception #180 and some fantastic product recommendations, it’s time to get back to enjoying your favorite songs on Amazon Music. Turn up the volume, relax, and let the music take you on a journey.
