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Amazon Prime Video is a popular streaming platform that allows users to access a vast library of movies, TV shows, and original content. However, users may encounter errors while using the Prime Video app, and one common error is “license get rights null.” In this article, we will explore the causes of this error and provide step-by-step solutions to fix it.
Understanding the Error
When you encounter the “license get rights null” error on Amazon Prime Video, it means that there is an issue with the licensing or rights management of the content you are trying to access. This error can occur due to various reasons, including network connectivity problems, device settings, or app-related issues.
To resolve this error, follow the troubleshooting steps below.
Troubleshooting Steps
- Uninstall and Re-install the Prime Video App:
- To fix the error, start by uninstalling the Prime Video app from your device.
- Check with the manufacturer of your device for specific instructions on how to uninstall apps.
- Once the app is uninstalled, re-install it from the respective app store.
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After the re-installation, try accessing Prime Video again and check if the error persists.
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Update DNS Settings on Your Connected Device:
- If you are able to connect to the internet on other devices within the same network, the error may be due to DNS settings on your connected device.
- Go to the Home screen on your device and navigate to Settings.
- Select the “Applications” option and then choose “Manage Installed Applications.”
- Locate the Prime Video app or the app you are having trouble with.
- Select the app and look for the DNS settings.
- Update the DNS settings according to the instructions provided by your device’s manufacturer.
- Once the DNS settings are updated, try accessing Prime Video again and check if the error is resolved.
Conclusion
In conclusion, the “license get rights null” error on Amazon Prime Video can be resolved by following the troubleshooting steps mentioned above. Uninstalling and re-installing the app and updating DNS settings can help resolve the licensing or rights management issue that causes this error.
For the best streaming experience on Amazon Prime Video, we recommend the Samsung 4K Ultra HD Smart TV. This high-quality television offers stunning visuals and seamless streaming capabilities, ensuring that you can enjoy your favorite movies and TV shows without any interruptions. You can find the Samsung 4K Ultra HD Smart TV on Amazon here.
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![Product 2](https://m.media-amazon.com/images/I/71G6eW8H8hL._AC_UY218_.jpg)
Remember, if you encounter the “license get rights null” error on Amazon Prime Video, don’t worry! Follow the troubleshooting steps provided and enhance your streaming experience with the recommended Samsung 4K Ultra HD Smart TV.
Happy streaming!