In recent times, many users have been facing the frustrating issue of Amazon Prime Video crashing on their Roku TVs. This problem can be quite disruptive, especially when you are in the middle of watching your favorite show or movie.
However, there are several solutions you can try to resolve this issue and get your Amazon Prime Video up and running smoothly again.
Check out this YouTube video: “How To Fix Amazon Prime Video on Roku TV – YouTube” to learn how to resolve the issue of Amazon Prime crashing on Roku TV.
Possible Solutions for Amazon Prime Video Crashing
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Log Out of the App: Sometimes, simply logging out of the Amazon Prime Video app and then logging back in can resolve the crashing issue. This can help refresh the app and clear any temporary glitches.
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Delete and Reinstall the App: If logging out doesn’t work, try deleting the Amazon Prime Video app from your Roku TV and then reinstalling it. This can help ensure that you have the latest version of the app, which may have bug fixes or improvements that address the crashing issue.
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Check for App Updates: It’s important to keep your apps up to date to avoid compatibility issues. Check if there are any updates available for the Amazon Prime Video app on your Roku TV. If there are, install the updates and see if it resolves the crashing problem.
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Check for Device Updates: In addition to app updates, make sure that your Roku TV’s software is up to date. Sometimes, outdated device software can cause conflicts with apps, leading to crashes. Check for any system updates and install them if available.
Prime Video Not Working on Roku TV
If you are experiencing issues with both Amazon Prime Video and Netflix crashing on your Roku TV, the problem might be deeper than just the apps themselves. In such cases, it’s worth troubleshooting your Roku TV to resolve any underlying issues.
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Restart Your Roku TV: A simple restart can often fix minor glitches and refresh your device. Try turning off your Roku TV, unplugging it from the power source, waiting for a few minutes, and then plugging it back in. Turn on your TV and see if the crashing issue is resolved.
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Check Internet Connection: Poor internet connectivity can also cause streaming apps to crash. Make sure that your Roku TV is connected to a stable internet connection with sufficient bandwidth. You can try restarting your router or contacting your internet service provider for assistance if needed.
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Check HDMI Connection: Ensure that your Roku TV is properly connected to your television via an HDMI cable. Loose or faulty connections can result in issues such as crashing. Try disconnecting and reconnecting the HDMI cable to ensure a secure connection.
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Factory Reset: If all else fails, you can consider performing a factory reset on your Roku TV. This will reset all settings and preferences to their original defaults. However, be aware that this will erase all your installed apps and personal preferences, so make sure to back up any important data before proceeding with a factory reset.
Recommended Amazon Product: Universal Remote Control
To enhance your streaming experience on Roku TV and simplify navigation across different apps, I recommend the Universal Remote Control as the best product. The Universal Remote Control is compatible with Roku devices and can seamlessly control multiple devices, including your TV, sound system, and streaming devices like Roku.
Its ergonomic design and user-friendly interface make it a great addition to your entertainment setup.
You can find the Universal Remote Control on Amazon here.
In conclusion, experiencing frequent crashes on Amazon Prime Video can be frustrating, but by trying the solutions mentioned above, you can hopefully resolve the issue. Remember to keep your apps and devices updated, check your internet connection, and troubleshoot any possible hardware or connectivity issues.
Additionally, consider investing in a Universal Remote Control for a more convenient streaming experience.
Additional Resources:
(Note: The author of this article is not affiliated with any of the mentioned products or services.)