As an Amazon Prime Video user, encountering error code “license get rights null” can be frustrating. This error typically occurs when there is an issue with the licensing or rights management of the content you are trying to access.
In this article, we will explore the possible causes of this error and provide step-by-step solutions to fix it.
What is Error Code “License Get Rights Null”?
Error code “license get rights null” is a common issue that Amazon Prime Video users may encounter when trying to play certain content. This error usually indicates a problem with the licensing or rights management of the video you are attempting to stream.
It could be due to issues with the content provider’s licensing agreement or a technical glitch on Amazon’s end.
Troubleshooting Steps to Fix Error Code “License Get Rights Null”
If you are experiencing the “license get rights null” error on Amazon Prime Video, follow these troubleshooting steps to resolve the issue:
- Temporarily disconnect the Fire TV device from the power cord or adapter.
- Wait for a few minutes and then reconnect the Fire TV device to the power source.
- Try playing the video again and check if the error persists.
If the above steps did not solve the problem, try the following:
- Clear the cache and data of the Amazon Prime Video app. To do this, go to the settings of your device, find the apps section, locate the Amazon Prime Video app, and clear its cache and data.
- Uninstall and reinstall the Amazon Prime Video app on your device.
- Check for any available updates for the Amazon Prime Video app and install them.
- Restart your device and try streaming the video again.
If none of the above steps worked, it is recommended to contact Amazon customer support for further assistance. They will be able to provide personalized troubleshooting steps based on your specific device and account information.
Recommended Physical Product: Amazon Fire TV Stick
To enhance your streaming experience on Amazon Prime Video and avoid errors like “license get rights null,” we recommend using the Amazon Fire TV Stick. The Fire TV Stick is a popular streaming device that plugs into your TV’s HDMI port, allowing you to access a wide range of content, including Amazon Prime Video.
With the Fire TV Stick, you can enjoy seamless streaming of your favorite movies, TV shows, and more. Its user-friendly interface and voice remote make it easy to navigate and control your streaming experience.
Plus, it offers 4K Ultra HD and HDR support for enhanced picture quality.
You can find the Amazon Fire TV Stick on Amazon by clicking here. Upgrade your streaming setup with the Fire TV Stick and eliminate any potential issues with the “license get rights null” error.
Conclusion
Encountering the “license get rights null” error on Amazon Prime Video can be frustrating, but with the right troubleshooting steps, you can resolve the issue and continue enjoying your favorite content. If you come across this error, try disconnecting and reconnecting your Fire TV device, clearing the cache and data of the Prime Video app, and ensuring that you have the latest updates installed.
If the problem persists, reach out to Amazon customer support for further assistance.
In our recommendation, the Amazon Fire TV Stick is the perfect companion for your streaming needs. It provides an enhanced streaming experience, seamless navigation, and support for 4K Ultra HD and HDR content. Upgrade your streaming setup with the Fire TV Stick and say goodbye to any potential errors like “license get rights null.” You can find the Amazon Fire TV Stick on Amazon here.
Remember to always stay up to date with the latest software updates and ensure that you have a stable internet connection for optimal streaming performance. Happy streaming!
